Kobo inc program how to#

Please visit our Shipping & Returns page for more information. Upon receipt of the returned eReader and/or accessory, Kobo will refund the cost of the eReader and/or accessory to the credit card charged at the time of purchase, less any applicable restocking fees. You must return the goods in its original condition, together with proof of purchase, to the address specified by Kobo and provide a tracking number to us. If you are dissatisfied with your eReader and/or accessory purchased through us. for any reason, you have thirty (30) calendar days after the date of purchase to return the eReader to Kobo. If you wish to cancel your order within 8 hours of purchase, please visit the Order Status page to cancel your order. Libra 2 with Nia accessory) and inaccurate address. We try to deliver on time, but we cannot guarantee timely delivery due to limitations including but not limited to extreme weather conditions, credit check, order of incompatible items (e.g. Please note that we do not deliver to Alaska and Hawaii. If an order cannot be delivered due to unavailability at the delivery address or refusal at the door, then the order will be returned to Kobo and you will be charged a restocking fee. If an order cannot be delivered due to inaccurate or incomplete delivery information provided by you then the order will be returned to Kobo and you will be charged a restocking fee. Delivery will be made by standard ground transportation. Your order will usually be delivered to you within 5 to 10 business days of the date of purchase.

Kobo inc program how to#

Once your order leaves Kobo’s warehouse, Kobo will send you a second email with details on how to track the delivery of your order.įor any questions or concerns in respect to your purchase or its delivery, please review our Shipping & Returns page, FAQ page, or contact Customer Care via the Kobo Help Center. Kobo will confirm your purchase by emailing you an order confirmation that outlines the details of your order, your order identification number and confirmation that the payment has been made to Kobo and that your credit card has been charged accordingly.

If you opt in to SMS messaging, you agree to our Messaging Terms and Messaging Privacy Policy. We shall have no liability to you in the event of such cancellation. We may attempt to notify you by contacting the e-mail and/or phone number provided at the time the order was placed if all or a portion of your order is cancelled, or if additional information is required to complete and accept your order.

Kobo reserves the right to cancel or refuse any order to any person for any reason at any time prior to shipment, including after an order has been submitted, whether or not the order has been confirmed. Kobo reserves the right to reject any and all tax exemption certificates. Kobo accepts payment by Visa, MasterCard, American Express, Paypal or Afterpay. By concluding the transaction, you agree to accept electronic invoicing. When you purchase your eReader and/or accessory, you will be charged the total amount of your order (plus any applicable taxes) to the credit card provided. To shop and make a purchase, you need to have a modern browser and cookies and JavaScript enabled. You may have rights under consumer protection laws of the jurisdiction of your purchase, or, if different, residence, which rights may vary from jurisdiction to jurisdiction, in which case these Terms do not affect those rights to the extent that such rights may not be limited under law to those stated herein. It is your responsibility to check the Terms periodically for changes. Kobo reserves the right to change any part of these Terms. By placing an order, you acknowledge that you have read and agree to be bound by these Terms of Sales including the additional terms and policies referenced herein. (“Kobo,” “we,” or “us”) located at 150 John Street, 5th Floor, Toronto, Ontario, Canada M5V 3E3. The following Terms of Sales applies to any online order that you place with Rakuten Kobo Inc.